FAQs
Some of our frequently asked questions:
How much does delivery Cost?
Delivery is calculated depending on how much you order and the delivery address. As you put items in your basket it will update at the top of the screen once you have entered your postcode.
Can I collect from your warehouse?
Yes! Please order online at least 2 hours before collection. Select the click and collect option at the checkout.
For our address and opening times please see the contact us page
How quickly will my delivery come?
Please allow 3-5 working days
Will my order come with parcel or pallet courier?
Orders up to 120kg will come by parcel courier for our standard delivery zones. Orders over 120kg will come on a pallet.
Keep an eye on the pallet counter at the top of the page!
Will my order be delivered by a large lorry?
Small orders under 120kg will be delivered by parcel courier in a van. Orders over 120kg will be delivered on a lorry.
Do I need to be home to take delivery?
No, you can add “leave safe instructions” in the order notes box. Please note pallets can only be left safe on your property, the couriers are not able to leave an unattended pallet on a pavement.
What to do if an item arrives damaged?
We do our best to protect your feed in transit. Any problems please e-mail us with photos!
Can efeed help with feeding advice?
We are always here to help but the manufactures advise lines are excellent and can be found on the About us Page
